Terms of Use

Last updated: 7 October 2026

These Terms of Use govern your access to and use of eyepointhospital.in, operated for Eye Point Hospital, Saharanpur. By accessing or using this website, you agree to these Terms of Use. If you do not agree with these terms, please discontinue using the website.

1. About This Website

This website provides general information about Eye Point Hospital, its eye-care services, consultation availability, doctor profile, community activities, patient guidance and methods of contacting the hospital. Hospital address: 39, Ayodhyapuram, Mahipura, Near Prankur Hospital, Dehradun Road, Saharanpur, Uttar Pradesh 247001 Phone and WhatsApp: +91 79762 01232 Website: https://eyepointhospital.in/

2. General Information Only

Content published on this website, including blog articles, frequently asked questions, service descriptions and patient guidance, is provided for general educational and informational purposes. Website content should not be treated as an individual diagnosis, prescription, treatment recommendation or substitute for an examination by a qualified healthcare professional. Symptoms and treatment suitability vary between individuals. Decisions concerning examination, investigation, medication, surgery or other treatment should be made after an appropriate clinical assessment.

3. Medical Emergencies

This website, its forms and its WhatsApp links are not intended for medical emergencies. Do not rely on the website, contact form, appointment form or WhatsApp for sudden vision loss, severe eye pain, chemical injury, significant eye trauma or another urgent medical condition. Seek immediate ophthalmic or emergency medical care when urgent symptoms occur.

4. Appointment Requests

Submitting an appointment request through the website does not create or confirm an appointment. An appointment is confirmed only after hospital staff contacts you and confirms availability. Requested dates and times remain subject to the doctor’s schedule, hospital operations and clinical priorities. Patients should confirm availability before travelling to the hospital. Eye Point Hospital may need to change, delay or cancel an appointment because of emergencies, doctor availability, operational requirements or circumstances beyond its reasonable control.

5. Doctor–Patient Relationship

Accessing this website, reading an article, sending an enquiry or submitting an appointment request does not by itself establish a doctor–patient relationship. A doctor–patient relationship arises only through appropriate registration, consultation and clinical care provided in accordance with the hospital’s procedures.

6. Hospital Services and Treatment Information

Service descriptions are intended to explain the general categories of eye care that may be available at Eye Point Hospital. The availability or mention of a procedure does not mean that it is suitable, necessary or available for every patient. Treatment recommendations depend on the patient’s symptoms, medical history, examination findings, clinical requirements and the doctor’s professional judgement. Services, equipment, schedules, fees and other information may change without prior website notice.

7. Ayushman Bharat PM-JAY Information

Information about Ayushman Bharat PM-JAY is provided for general guidance. Eligibility, covered treatment, documentation, authorisation and cashless treatment are subject to verification, the applicable scheme rules, approved treatment packages and any required approvals. Website content does not guarantee eligibility, approval, coverage or cashless treatment. Patients should contact the hospital and complete the required verification process before relying on scheme coverage.

8. Monthly Eye Camp Information

Dates, timings, registration arrangements, services and eligibility conditions for community eye camps may change. Visitors should contact Eye Point Hospital before attending to confirm the next camp date, timings, availability and any documents they may need to bring. Information about a free examination or consultation does not necessarily mean that every investigation, medicine, spectacle, procedure or surgery is provided without charge.

9. Accuracy and Availability of Information

Eye Point Hospital aims to keep website information clear and reasonably current. However, the website may occasionally contain errors, omissions, outdated details or temporary technical problems. No guarantee is made that every page, feature, form or external service will always be accurate, complete, uninterrupted or available. Where website information differs from information confirmed directly by authorised hospital staff, visitors should rely on the latest information provided by the hospital.

10. Acceptable Use

You agree to use this website only for lawful and appropriate purposes. You must not:
  • Attempt to gain unauthorised access to the website, server, forms or stored information
  • Introduce malware, harmful code, automated attacks or disruptive technology
  • Submit false, misleading, abusive, defamatory or unlawful information
  • Use website forms to send spam, advertising or repeated irrelevant enquiries
  • Impersonate another person or submit another person’s information without appropriate authority
  • Copy, scrape, reproduce or commercially exploit website content without permission
  • Interfere with the website’s security, availability or normal operation
Eye Point Hospital may restrict access or disregard submissions that appear fraudulent, abusive, automated or harmful.

11. Intellectual Property

Unless otherwise stated, website text, layout, graphics, branding and original materials belong to Eye Point Hospital or are used with appropriate permission. You may view or print website information for personal and non-commercial use. You may not reproduce, modify, republish, distribute, sell or commercially use substantial website content without prior written permission, except where permitted by applicable law. Third-party logos, trademarks, photographs, reviews and embedded services remain the property of their respective owners.

12. Third-Party Websites and Services

The website may include links or integrations involving third-party services such as WhatsApp, Google Maps, Google reviews or other external platforms. These services are operated independently and may have their own terms, privacy practices and availability requirements. Eye Point Hospital does not control and is not responsible for the content, security, availability or privacy practices of third-party websites or platforms. Accessing an external service is at the visitor’s discretion.

13. User-Submitted Information

You are responsible for ensuring that information submitted through the website is accurate and that you have the authority to provide it. Do not submit complete medical records, financial information, passwords, identification documents or unnecessarily sensitive information through a general website form. Information submitted through the website will be handled in accordance with the Privacy Policy: https://eyepointhospital.in/privacy-policy/

14. Limitation of Responsibility

To the extent permitted by applicable law, Eye Point Hospital will not be responsible for loss or harm resulting solely from:
  • Treating general website information as an individual medical diagnosis or treatment plan
  • Delaying urgent medical care while waiting for a website, email or WhatsApp response
  • Relying on an unconfirmed appointment request
  • Temporary website unavailability or technical failure
  • Inaccurate or incomplete information submitted by a visitor
  • The content, operation or privacy practices of an external service
Nothing in these Terms is intended to exclude or restrict responsibility that cannot lawfully be excluded under applicable law.

15. Privacy

Use of personal information submitted through the website is described in the Eye Point Hospital Privacy Policy. Please read the Privacy Policy before submitting an appointment or contact form: https://eyepointhospital.in/privacy-policy/

16. Changes to the Website or These Terms

Eye Point Hospital may update website content, features or these Terms of Use when services, technologies, practices or applicable requirements change. The updated version will be published on this page with a revised “Last updated” date. Continued use of the website after an update constitutes acceptance of the revised Terms.

17. Governing Law and Jurisdiction

These Terms of Use are governed by the applicable laws of India. Subject to applicable law, disputes relating to the website or these Terms will fall under the jurisdiction of the competent courts in Saharanpur, Uttar Pradesh.

18. Contact Information

For questions about these Terms of Use, contact: Eye Point Hospital 39, Ayodhyapuram, Mahipura, Near Prankur Hospital, Dehradun Road, Saharanpur, Uttar Pradesh 247001 Phone and WhatsApp: +91 79762 01232 Contact page: https://eyepointhospital.in/contact-us/
Scroll to Top
APPOINTMENT REQUEST

Request an Appointment

Complete this short form and the hospital team will contact you to confirm availability.

Appointment Request Form

Please provide your contact information and preferred date.

Hospital staff will contact you to confirm availability. Submitting this form does not confirm an appointment.